Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.ASCENDALTERNATIVES.com and ASCEND ALTERNATIVES and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to ASCEND ALTERNATIVES include www.ASCENDALTERNATIVES.com and ASCEND. The ASCEND website is an e-commerce site. By using the ASCEND website, you consent to the data practices described in this statement.

1. Collection of Your Personal Information

To better provide you with products and services, ASCEND may collect the following personally identifiable information (PII):

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number

If you purchase ASCEND products, we collect billing and payment information (e.g., credit card numbers) to complete your transaction.

We may also collect the following non-identifiable information:

  • Age (for age verification purposes)
  • Browser and device information (e.g., IP address, browser type, access times)

If you disclose sensitive information publicly (e.g., reviews or forums), this data may be visible to others and is beyond our control.

2. Use of Your Personal Information

ASCEND collects and uses your personal information to:

  • Fulfill your orders and deliver services.
  • Communicate updates, promotions, and relevant product information.
  • Improve our website functionality and user experience.

We may use your data for marketing purposes but only with your consent. Users may opt out of promotional communications at any time.

3. Sharing Information with Third Parties

ASCEND does not sell, rent, or lease your personal information to third parties.

We may share your information with trusted partners for:

  • Processing payments and deliveries.
  • Sending email or postal mail communications.
  • Conducting statistical analysis or website analytics.

All third parties are required to maintain confidentiality and are prohibited from using your information for purposes beyond providing services to ASCEND.

We may disclose data if required by law or in good faith to:

  • Comply with legal obligations.
  • Protect the safety of users or the public.
  • Enforce our Terms of Service.

4. Tracking User Behavior

We track user behavior on our website (e.g., visited pages) to identify popular products and improve your browsing experience. This data may also be used to deliver personalized content or advertising.

5. Use of Cookies

Cookies may be used to enhance your online experience by:

  • Remembering your preferences (e.g., saved shipping addresses).
  • Simplifying future interactions with the website.

You can disable cookies in your browser settings, but some features may not function properly if cookies are declined. For detailed instructions on managing cookies, visit All About Cookies.

6. Security of Your Personal Information

ASCEND secures your personal information through:

  • SSL encryption for sensitive data (e.g., payment details).
  • Restricted access to personal data for authorized personnel only.
  • Regular security audits and updates to protect against unauthorized access.

While we take all reasonable measures to protect your data, no internet transmission is completely secure. By using this website, you acknowledge that data exchanges may still carry risks.

7. Right to Deletion (CCPA & GDPR)

You may request the deletion of your personal information, subject to certain exceptions (e.g., completing transactions or complying with legal obligations).

To request deletion, contact us at INFO@ASCENDALTERNATIVES.com. We will respond within 30 days.

8. Children Under Eighteen

ASCEND does not knowingly collect data from individuals under 18. If you are under 18, you may not use this website or purchase any products.

9. Disconnecting Third-Party Accounts

If you connect your ASCEND account to third-party accounts (e.g., Google, Facebook), you consent to data sharing based on your privacy settings on those platforms. You may disconnect your account at any time by visiting My Account or contacting us.

10. E-mail Communications

ASCEND may send you emails regarding:

  • Order confirmations or updates.
  • Promotions and offers.
  • Surveys or feedback requests.

You may unsubscribe from promotional emails by clicking the UNSUBSCRIBE link in any email, or by contacting us at INFO@ASCENDALTERNATIVES.com.

11. Changes to This Privacy Policy

ASCEND reserves the right to update this policy at any time. Changes will be communicated via:

  • A notice on our website.
  • An email to your registered account.

Your continued use of this website constitutes agreement to the updated policy.

12. Contact Information

For questions or concerns regarding this privacy policy, please contact:

ASCEND ALTERNATIVES
Email: INFO@ASCENDALTERNATIVES.com

To update or remove your personal information, email your request to: INFO@ASCENDALTERNATIVES.com.